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Advantages of specialization in choosing to outsource agency tasks

  • Mary Anne Harris
  • Mar 10
  • 2 min read

Watching historical dramas makes you understand how difficult it was for doctors, who were usually general practitioners, to be able to diagnose unusual diseases that they had rarely encountered in their careers.


Today, specialization in medicine allows doctors to diagnose and treat much more efficiently because they tend to see the same situation repetitively. This is true in many professions today.


Lawyers specialize in business, environmental, tax, real estate or family law. Engineers choose between aerospace, biomedical, chemical, civil, electrical, or mechanical specialties. Journalists can become community reporters, focus on politics, work in B2B publications or travel the world covering wars, famine and fashion.


In every case, these professionals become finely attuned to their niche, working more efficiently and with greater insight because they have acquired a body of knowledge that is unique to that specialty.


This is a reality in the title insurance industry as well, especially in small to mid-sized title agencies, where the agency owner may be a skilled analyst of the market, or have a superior aptitude for sales or customer service but may not want to invest energy in the complexity of social media marketing, human resources development and training, or escrow reconciliation and audit preparation.


Outsourcing one or more aspects of your agency can help you focus on the thing you do best. Here are some advantages of turning an aspect of your business over to the specialists.


Productivity


Professionals who focus exclusively on one aspect of your business are far more productive at executing the work in a shorter period of time. Imagine the time and effort it takes for someone to do their own taxes, vs. turning it over to a tax service who has the skill, knowhow and resources to get the job done more efficiently.


Quality


The quality of the work also tends to be far superior when outsourced to a specialist because they have a depth of experience to bring to the process. A specialist develops task proficiency and becomes more adept at spotting errors or gaps in data and learning how to quickly resolve issues.


Cost


The cost of outsourcing may appear daunting at first, but agents who conduct thorough due diligence often discover that they may actually save money by outsourcing because it is taking their internal staff far longer to complete tasks that they may be unaccustomed to managing. This is especially true in a small agency where a single staff person may be managing multiple functions within the agency.


Scalability


And finally, scalability is a significant benefit when outsourcing some functions of your business since it allows you to better manage the ebb and flow of the real estate market. In addition, if your intention is to grow your business in the coming years, a trusted partner who can quickly ramp up to meet increased demand is priceless.


At Positively Balanced, we believe successful businesses are built and maintained by focusing on activities that generate revenue. We help you handle everything from full-service escrow reconciliation, audit preparation, consulting, to bookkeeping, allowing you the time to focus on your business. Call us today to learn more!

 
 
 

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